Can you buy Tram tickets online?

• Please purchase your Tram tickets online before arriving! This ticket will still need to be redeemed upon arrival so keep it handy. We understand that not all plans go as planned! Therefore, if you are not able to use your Tram ticket on the day you had purchased it for, it will remain valid for your use through the calendar year you had purchased it in. Please review our Refund Policy.

How does the Tram work?

• There are two Tram cars and they run every 15-30 minutes, they do not run on a timed schedule. Once you board, its a 15 minute ride to the peak (upper terminal), where you will need to get off and can enjoy the views, go hiking, check out the TEN 3 restaurant, see the visitor’s center and go skiing in the winter. You will then get back in line to board a tram car to come back down, another 15 minute flight to the lower terminal. Don’t forget to grab a souvenir in the Sandia Gift Shop before you leave!

What are the busiest times of year?

• The summer months are the busiest months but we will see additional spikes in business during the following times: Balloon Fiesta week, Christmas, New Years, Memorial Day weekend, Labor Day weekend and Fourth of July.

How long can you stay at the top?

• You can spend as much time at the top as you would like, just be sure to take the last Tram car down.

What are the temperatures?

• The temperature at the peak tends to be 15-30 degrees cooler than the temperatures in the city of Albuquerque. The upper terminal of the Tram and TEN 3 are located at 10,378 and in the mountains, temperatures can change quickly. Always come prepared with a light jacket, closed toed shoes, water and snacks.

Can wheelchairs and walkers fit on the Tram car?

• The lower terminal, Tram cars, walkways and upper terminal are all accessible by wheelchair and walker.

Can the visually impaired enjoy the Tram?

• Sight-impaired visitors can still enjoy the tram ride as the Cabin Operator will speak in detail about the mountain, rock formations, types of vegetation and animals as you travel the 2.7 miles up the mountain. 

 What holidays is the Tram open?

• The Tram will follow an abbreviated schedule (typically 9 am till 4 pm) for Christmas Day and Thanksgiving Day, but as long as weather permits, we are open for all holidays.

Are there any additional fees?

• There is a $3.50 grounds fee. It will automatically be added to your online ticket purchase.