Refunds

Please review our refund policy information below. We do not guarantee refunds on any purchases.

Sandia Peak Tramway is operating at a limited capacity due to State Mandates for COVID-19. Therefore, all tickets purchased online reduce the number of available tickets for other guests to ride the Tram. We welcome refund requests; however, we do NOT guarantee a refund on any purchase. If you were not able to use your tickets on the day for which you purchased them; they can be used any other day that we are open for business! If you would like to submit a refund request for review, please complete the form below. Thank you for your understanding.

Refund request must be submitted the day of visit to be considered.

Refund Request Form

Refund Request

Today's Date:*
MM
DD
YYYY
Ticket Purchaser's Name*
First Last
Please provide the name of the person who purchased the tickets.
Ticket Purchaser's Email*
Ticket Purchaser's Phone*
Order ID Number*
This number begins with IS.
What day were the tickets purchased for?*
MM
DD
YYYY
Reason for Refund Request*
Full or Partial Refund?*
Please add any additional details regarding your purchase/refund request.
FOR OFFICE USE ONLY
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COVID-19 Closure (11/25/2020) – Tram, TEN 3, & Gift Shop

Refunds

Refund Request Form

Refund Request

Bus Parking

COVID-19 Closure (11/25/2020) – Tram, TEN 3, & Gift Shop

Refunds

Refund Request Form

Refund Request

Bus Parking

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