Please review our refund policy information below. We do not guarantee refunds on any purchases.
Tram tickets purchased reduces the number of available tickets for other guests to ride the Tram. We welcome refund requests; however, we do NOT guarantee a refund on any purchase. We understand that not all plans go as planned! Therefore, if you are not able to use your Tram ticket on the day you had purchased it for, it will remain valid for your use through the remainder of the calendar year you made the purchase. If you would like to submit a refund request for review, please complete the form below. Thank you for your understanding.
Refund request must be submitted the day of visit to be considered.